Dr. Stephanie Thibaudeau - Trusted hand & plastic surgeon in Montreal

Last updated: Friday, May 1st 2026

At drthibaudeau.com (“the Website”), we are committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian and Québec privacy laws.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit the Website or communicate with the clinic.

1. Information We Collect

We may collect the following personal information:

• Name
• Telephone number
• Email address
• Date of birth
• Health or medical information you voluntarily provide
• Appointment or consultation details
• Technical information such as IP address, browser type, device information, and website usage statistics

Information is collected when you:

• Fill out a contact or appointment request form
• Communicate with us by email, telephone, SMS, or virtual consultation platforms
• Subscribe to updates or newsletters
• Browse the Website

2. Purpose of Collection

Your information may be used to:

• Schedule and manage appointments
• Respond to inquiries
• Provide medical or administrative services
• Communicate regarding consultations, treatments, or follow-up care
• Improve the Website and user experience
• Maintain internal records
• Comply with legal, regulatory, professional, and insurance obligations

Personal information is collected only to the extent necessary for these purposes.

3. Medical Information

Any medical or health-related information submitted through the Website, by email, or during communications with the clinic is treated confidentially and handled in accordance with applicable professional and legal obligations.

However, communications through standard email or online forms may not always be fully secure. Patients are encouraged not to transmit highly sensitive medical information unless specifically requested.

Submission of a form through the Website does not establish a physician-patient relationship.

4. Consent

By using the Website or voluntarily providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice.

5. Disclosure of Information

We do not sell or rent personal information.

SMS consent & communication via 1-800-DRT-7712 is not shared with third parties and uses a HIPAA compliant system.

Information may be disclosed when necessary to:

• Service providers assisting with clinic operations or website hosting
• Secure communication or telehealth platforms
• Regulatory authorities or insurers where required
• Comply with applicable laws, court orders, or professional obligations

All third parties are expected to maintain appropriate confidentiality and security safeguards.

6. Cookies and Analytics

The Website may use cookies and analytics tools to:

• Improve website functionality
• Understand visitor behavior
• Monitor website performance

Cookies are small files stored on your device. You may disable cookies through your browser settings; however, certain website features may not function properly.

Analytics services may collect anonymized information such as:

• Pages visited
• Time spent on the Website
• Device type
• Approximate geographic region

7. Data Security

Reasonable administrative, technical, and physical safeguards are implemented to protect personal information against unauthorized access, loss, misuse, or disclosure.

Despite these measures, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

8. Retention of Information

Personal information is retained only as long as necessary for the purposes described above and in accordance with applicable legal, medical, and regulatory retention requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent to certain uses
• Request information regarding how your data is used

Requests may be submitted using the contact information below.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Children's Privacy

The Website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

12. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time without prior notice. The updated version will be posted on this page with the revised effective date.

13. Contact Information

For questions regarding this Privacy Policy or the handling of personal information, please contact: legal@drthibaudeau.com.