Terms & Conditions

Last updated: Friday, May 1st 2026

Welcome to drthibaudeau.com ("the Website"). By accessing this Website, requesting an appointment, communicating with the clinic, or using any online booking, messaging, or SMS services, you agree to the following Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use the Website or related services.

1. Medical Disclaimer

The information provided on this Website is intended for general informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment.

Accessing or using this Website does not establish a physician-patient relationship. A physician-patient relationship is only established following a formal consultation and mutual agreement for care.

In case of emergency, call 911 or seek immediate medical attention.

2. Use of Website

You agree to use this Website only for lawful purposes and in a manner that does not impair the operation, security, or accessibility of the Website.

You agree not to:

  • Submit false or misleading information
  • Attempt unauthorized access to the Website or its systems
  • Use the Website in a manner that could damage or disrupt services
  • Copy, reproduce, or redistribute Website content without authorization

3.Online Appointment Requests

Online appointment requests submitted through the Website are subject to review and confirmation by the clinic. Submission of an appointment request does not guarantee availability or confirmation of an appointment.

The clinic reserves the right to reschedule, modify, or decline appointment requests when necessary.

4. Appointment Fees & Payment Policy

Certain appointments, consultations, or services may require payment in advance in order to confirm the booking.

By booking an appointment, you agree that:

  • Payment may be required prior to confirmation of the appointment
  • Appointments are refundable if cancellation notice is provided at least 24 hours in advance
  • Cancellations made with less than 24 hours' notice may be non-refundable
  • Missed appointments ("no-shows") may be charged in full

Refunds, when applicable, will be processed using the original payment method within a reasonable timeframe.

5. SMS & Electronic Communications

By providing your telephone number or email address, you consent to receive communications from the clinic, including:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling updates
  • Administrative communications
  • Secure links or follow-up instructions

SMS and email communications may not always be fully secure. Although reasonable safeguards are used, confidentiality cannot be guaranteed for standard electronic communications.

Message and data rates may apply depending on your mobile carrier plan.

You may request to stop SMS communications at any time by contacting the clinic directly.

6. Telemedicine & Virtual Follow-Ups

Certain consultations or follow-up appointments may be conducted virtually using approved communication platforms (HIPAA compliant).

By participating in a virtual appointment, you acknowledge and accept the potential limitations and risks associated with electronic communications and telemedicine technologies.

7. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review the Privacy Policy for information regarding the collection, use, and protection of personal information.

8. Intellectual Property

All Website content, including text, graphics, logos, images, and branding, is the property of the Website owner unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission.

9. Third-Party Services & Links

The Website may contain links to third-party platforms or services, including booking, payment, telemedicine, or social media providers.

We are not responsible for the content, privacy practices, availability, or security of third-party websites or services.

10. Limitation of Liability

To the fullest extent permitted by law, the Website and clinic disclaim liability for any direct, indirect, incidental, or consequential damages arising from:

  • Use of the Website
  • Inability to access the Website
  • Electronic communications
  • Reliance on Website content
  • Technical interruptions or errors

11. Modifications

These Terms & Conditions may be updated or modified at any time without prior notice. Continued use of the Website following changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Québec and the applicable laws of Canada.

Any disputes arising from the use of this Website or related services shall be subject to the jurisdiction of the courts of Québec.

13. Contact Information

For questions regarding these Terms & Conditions, please contact: legal@drthibaudeau.com.

Dr Thibaudeau clinic
1558 Doctor-Penfield Avenue, Second Floor
Montreal, QC H3G 1B9

Phone: (514) 782-2700
Fax: (514) 782 2707

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